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Tototheo Global is a leading provider of maritime services. Our Global Service Coordination Center (GSCC) offers comprehensive worldwide support whenever you need it.
We have a strong global network and partner with leading equipment manufacturers and certified local service providers to ensure that you receive prompt and top-notch service, no matter where your voyage takes you.
Global Service Coordination
Center (GSCC)
by Tototheo Global
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What We Offer
Whether navigating the high seas or docked at remote ports, our service coverage spans all sea areas worldwide (A1, A2, A3, A4) and all major shipping routes, ensuring you receive support wherever you are.
All service interventions adhere to International Maritime Organisation standards, ensuring compliance and safety on all fronts.
From equipment inspection to installation, routine maintenance, and urgent part replacements, we handle all aspects of communication, navigation, and safety equipment care.
Our experienced GSCC team expertly coordinates, monitors, and manages your maritime service needs efficiently, ensuring time and cost savings.
Our dedicated support team provides remote assistance to your ship’s crew, offering guidance and troubleshooting for any equipment issues, maximising uptime and operational continuity.
What We Offer
Whether navigating the high seas or docked at remote ports, our service coverage spans all sea areas worldwide (A1, A2, A3, A4) and all major shipping routes, ensuring you receive support wherever you are.
All service interventions adhere to International Maritime Organisation standards, ensuring compliance and safety on all fronts.
From equipment inspection to installation, routine maintenance, and urgent part replacements, we handle all aspects of communication, navigation, and safety equipment care.
Our experienced GSCC team expertly coordinates, monitors, and manages your maritime service needs efficiently, ensuring time and cost savings.
Our dedicated support team provides remote assistance to your ship’s crew, offering guidance and troubleshooting for any equipment issues, maximising uptime and operational continuity.
How it works
Initial Contact
Contact our Help Desk with your service inquiry, whether it’s troubleshooting, installation, or routine check-ups.
-
Problem Assessment
Our team analyses your needs to determine the most effective response, whether on-site or remote.
-
Service Coordination
We engage the most suitable local agents or our own remote support teams to address your needs promptly.
-
Continuous Updates
Throughout the service process, we keep you informed with regular progress reports and maintain open
communication to ensure all your needs are met satisfactorily.
-
Initial Contact
Contact our Help Desk with your service inquiry, whether it’s troubleshooting, installation, or routine check-ups.
-
Problem Assessment
Our team analyses your needs to determine the most effective response, whether on-site or remote.
-
Service Coordination
We engage the most suitable local agents or our own remote support teams to address your needs promptly.
-
Continuous Updates
Throughout the service process, we keep you informed with regular progress reports and maintain open
communication to ensure all your needs are met satisfactorily.
Commitment to Excellence
Our GSCC acts as your trusted intermediary, navigating the complexities of global maritime service requirements. We are committed to ensuring every interaction saves you time, reduces costs, and eliminates the hassle, allowing you to focus on your core maritime operations with peace of mind.
Submit your Request
Enter your details and information required below and one of our sales team member will get back to you as soon as possible.
